Services

“With our previous software, data for the 2-hour backup downtime would take 5 to 6 hours and even longer to apply to the backup system, so we couldn’t run reports by our 6 AM start of the day,” reports Larry, ITT manager at a 1,000 employee, multi-location healthcare facility. “The reports include patient care authorization, scheduling, and billing. People were not getting their reports soon enough to do their jobs.”

“The day after installing the QUICK-EDD software, we were in Sync within an hour – a significant improvement. We were able to get all the reports done well before they were needed. That was surprising and exciting.”

“When I first looked at HA, I thought it would be another checklist that I’d have to process every day, that would take 40 minutes of my time,” says Jim, manager of software development for a Tennessee building materials manufacturer. “But that’s not what happened. Quick-EDD is a piece of cake. Every morning, I log in and check the status of our 2 environments: the libraries and the IFS directories (we have a tremendous amount of images). If they don’t show red, we’re good to go. It takes very little of my time. I feel wonderful that we have a nice replicated system that works great. I don’t have to do battle with it, just monitor it.”

“Nancy, Support Desk Supervisor of a private investment advisory firm with $1.2B under management, rates the Quick-EDD switch an A+ compared to her previous HA product. She appreciates that Quick-EDD comes with standard switch processes that can be completely customized, and also allows the user to step through each process and restart a process at any step.”